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“I had the opportunity to feel accompanied, to receive explanations about the stages, to clear up doubts. It's no small thing, sending an email and instantly having an answer. Even with some particular issues in the implementation, we have all the Complif support to push it forward.”

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They highlight having a benefit with the tool, recognizing that, in particular, reading documents has become much more efficient, saving analysis time. In addition, the system is novel since it is not only for individuals, but also for legal persons.

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“Without a doubt, they do what we need, especially considering everything manual that is being automated; it's the system we needed.”