Compliance
KYC
AI
Automation

Artificial Intelligence applied to the KYC process

Knowing your customers (KYC) is much more than a regulatory requirement: it's an opportunity to build trusting relationships from the first contact. During our event, Tomás García Berro, Product Owner at Complif, shared his vision on how Artificial Intelligence (AI) is helping financial institutions to make this process more humane and efficient.
January 20, 2025

1. Document validation: making sure from the start

A fundamental step in KYC is to ensure that the documents submitted are correct. Automated prevalidators do this job with precision:

  • Readability: They confirm that the documents are clear and easy to interpret.
  • Correspondence: They verify that they really belong to the person presenting them.
  • Validity: They detect if they are expired or do not meet the seniority requirements.

“With this tool, we can avoid common errors and ensure a solid foundation for the entire process,” said Tomás.

2. Onboarding automation: less friction, more agility

Imagine opening a bank account in minutes, without paperwork or endless waiting. Automatic approval of onboarding is possible:

  • Custom requirements: Each entity defines its criteria and the system is responsible for verifying them.
  • Fast experience: If everything is in order, the account is approved immediately, saving both the customer and the compliance team time.

Not only does this improve efficiency, but it also creates a positive impression on new customers.

3. Proof of Life: Assuring Authenticity

In a world where digital fraud is on the rise, proof of life is essential. Thanks to our partnership with Facetec, we are taking this process to another level:

  • Real-time authentication: We verify that the person is present and active during the process.
  • Impersonation prevention: We block fraud attempts such as deep fakes or pre-recorded videos.

“It's not just about security, but about offering peace of mind to both customers and entities,” Tomás explained.

4. Real benefits of AI in KYC

AI isn't a luxury; it's a need that brings tangible benefits:

  • Fewer human errors: Automated processes ensure greater accuracy.
  • Faster: Thousands of requests can be processed in record time.
  • Guaranteed compliance: It ensures that all regulations are complied with without exception.

5. Common Questions About AI and KYC

How does AI know that a document is false?

It uses technologies such as optical character recognition (OCR) and global databases to identify inconsistencies.

Is the proof of life really safe?

Yes, the systems analyze biometry and movements in real time, ensuring authenticity.

Will AI replace the human team?

No. AI complements the team, freeing it from repetitive tasks to focus on complex cases and strategic decisions.

What does the customer gain with AI?

A fast, simple and secure process, where every step is designed with your convenience in mind.

Conclusion: AI at the service of trust

Artificial Intelligence is revolutionizing KYC by making processes more humane and efficient. From document validation to proof of life, these tools not only comply with regulations, but they also build trust in an increasingly complex digital world. Betting on AI isn't just a strategic decision; it's the path to a safer and more reliable future.

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