They met Complif looking to change the management systems they used, to improve company processes and, after learning about the products we offer, they purchased them from everyone. Highlighting the great help with risk management and customer documentation.

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“The system we were using for transactional monitoring of our accounts didn't meet the level of flexibility we needed. This is why we decided to go with Complif. Since then, we can implement more complex monitoring rules and because we are 100% parameterizable, we can adapt more quickly to the economic context and regulatory changes.”

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In the implementation process, they highlight the help of the team and especially mention the constant interaction they have with the support team. Looking to improve the tool and be constantly attentive to their needs.

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“We came from a very faulty database, and we had a hard time migrating the information from the previous system and they were available to clean it and achieve a very good result.”

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They mention some benefits he brought in his daily work:

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“We now have a clear roadmap for ideal customer monitoring and we have managed to synchronize the entire team to work efficiently on a daily basis.”

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In the past, they had no experience with such comprehensive tools; they used to work with suppliers who solved a specific aspect each. This highlights the advantage of Complif, where they find all the solutions integrated in one place and which is continuously updated to adapt to their changing needs.

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